Frequently Asked Questions
Ordering and Sizing
How do I know which size to order?
Each product page includes a size guide with measurements and fit notes. Our silhouettes are designed to flatter while allowing freedom of movement. If you are between sizes, we recommend choosing your usual size for a tailored fit.
Are Ace pieces true to size?
Yes, our apparel is designed to be true to size. Fit notes are included on each product page, and our team is happy to help with any questions before you purchase.
Do you restock sold-out sizes?
Core pieces are often restocked, while seasonal colors may be limited releases. You can sign up for back-in-stock alerts on product pages to be notified when your size is available.
Shipping and Returns
Where do you ship?
Ace currently ships to Australia and New Zealand. We plan to expand in the future!
How long will my order take to arrive?
Orders are typically processed within 1–2 business days. Standard shipping usually arrives in 3–5 business days, depending on your location.
What is your return policy?
We accept returns and exchanges within 30 days of purchase, provided items are unworn, unwashed, and in their original condition with tags attached.
Do you offer free shipping?
Free shipping is available on orders over $150.
Product Care and Materials
What fabrics do you use?
We use premium, performance-ready blends that are breathable, moisture-wicking, and designed for stretch and durability. Many of our fabrics also feature UPF sun protection.
How should I care for my Ace apparel?
Most pieces can be machine washed cold and laid flat to dry. Full care instructions are included on every garment.
Do your clothes offer sun protection?
Yes, many of our pieces are crafted with UPF-rated fabrics to help protect your skin during long rounds.
Brand and Community
Is Ace apparel only for golf?
While our pieces are designed for the course, their refined styling makes them versatile for social settings, travel, and everyday wear.
How can I stay updated on new releases?
Join our email list or follow us on social media to be the first to know about new collections, limited colors, and special events.
Contact
Still have questions? We’re happy to help! Please reach out via our contact form & we’ll be in touch